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Casio X Edition

Cash Register Glossary

Alpha Numeric - alpha numeric means that both letters and numbers are displayed.

Cashier Interrrupt (or Clerk Interrupt) - a function which allows one operator to ring in a sale depsite an exisitng sale being left open on the till by a fellow cashier. Most commonly used in bars, pubs, restaurants etc

Customer Rear Display - the display on the back of the cash register designed for the customer. Remeber not all cash registers have a customer rear display. Some of those that do have a rear display on show digits whereas others will also show a product description. Some rear displays are pop up and some are fixed.

Departments - departments are categories of product. On retail, raised keyboard cash registers tend top have department buttons laid out numerically allowing open (variable amount) sales to be processed. Departments can be used to helop you understand what you have been selling - as some cash registers allow you to produce a department report. Departments can also be used to help control the vat or tax on sales. For example, you could sell a range of products which attarct diffrerent amounts of vat. The easiest way to account for the tax could be to assign different tax rates to the relvant deprtments. The number of departments on a cash register can vary from as few as 8 to as many as 200.

See our video guide for more:

Hot keys - one touch product buttons normally associated with a flat keyboard 'hospitality' cash register as used in pubs, cafes, bars etc

PLU - price or product look up. I.e: an individual product. PLU's are used for quick entry and accurate tracking of frequently sold items. Once programmed, the user punches in the PLU code (e.g. 99) on the keypad and then presses the "PLU" button. Depending on the specific cash register the PLU name and price will appear on screen and on the receipt.

Table tracking - allows for a sale to be assigned to a table, check or customer then laid away and added to without affecting other sales. Table tracking is useful if you are happy for your guests to pay at the end of service, rather than everytime then order.

X Report - an X report is a non-resetting read only report.

Z Report - a Z report is a resetting report.

The difference between X & Z reports causes retailers no end of headaches. For a more detailed explanation check out our video guide:

Cash Register Service Levels

Brand New Till - all the cash registers we supply are brand new unless you are ordering from our clearance section where it will be made clear that the cash register is not brand new.

Manfacturers Warranty - all our cash registers are supplied with a manufacturers warranty.

24/7 Support - We have two cash register technical support websites (www.casiohelp.co.uk & www.sharphelp.co.uk). Both contain manuals, quick start guides and useful step-by-step video tutorials on cash register operation and programming. These websites run 24/7 and are constangtly being updated with the latest tips and tricks on cash register operation.

Dedicated Phone Support - our team of trained cash register technicians are available from 9am - 5pm. Being an established company with employed staff we don't out source our techncial support.

PDI Test - your cash register is unboxed, inspected and tested prior to dispatch to prevent out the box failures.

Customised Programming - your cash register is custom programmed by one of our technicians to your specific requirements. Programming varies depending on the cash registers functions, but the service includes performing the cash register initialisation, language setting, date/time setting, memory allocation, supply & fit of the memory protection batteries, programming the receipt header with your shop name and business information, programming individual products and/or departments as required.

Personalised Key Caps - on retail cash registers we fit a personalised, laser printed key cap with the product or department name on each of the programmed department, group or product buttons. On flat keyboard hospitality cash registers we produce a laser printed, colour keyboard detailing each product button. The personalised key caps / keyboard not only assist your staff using the cash register, but also provide a professional, personalised finish.

3 Year Warranty* - we supply a two year extension to the the standard manufacturers warranty.

The price difference between the service levels varies from cash register to cash register and takes into account factors such as how long it takes to program the machine. We passionately believe that the Platinum service is competively priced on all of our most popular cash registers and know from experience that customers who order on Platinum are glad they paid the extra to have their cash register fully programmed and supported.

*Please note that the 3 year warranty is only available on certain cash registers. Check till listing for full details.

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